November 26, 2019: RFCOM Luggage Management System has been successfully deployed in Parkroyal on Kitchener Road. The soft launch is coming soon by end of November 2019. During the deployment, we are strongly supported by group management, we hereby special thank hotel IT department and Front Office department for project arrangement.
By using LMS system, hotel improves productivity and efficiency of manpower. More human resource bandwidth could be free-up and take up other jobs. This system allows bellman to quickly locate the luggage in few seconds, auto-assign tasks and generate daily report. The feature of storing luggage photo in backend also makes the operation more traceable than ever.
As a part of the deployment process, RFCOM Technologies conduct the training for the concierge and reception team. The standard LMS SOP enable bellmen to seamless transfer luggage daily handling from traditional way to digitization operation manner.
For more details on the LMS system, please write email to RFCOM Technologies.