September 23, 2019: RFCOM Luggage Management System was officially introduced as a key IoT system in Smart Hotel Technologies in film titled “MEET THE CONCIERGE”. This film is recently taken and officially launched by Employment and Employability Institute (e2i) Singapore.

RFCOM LMS system consists of e-Tag, ticket with QR code, handheld device and backend server.

By implementing LMS system, the per luggage retrieval time is reduced from 3 minutes to 1 minute. The estimated productivity improvement 30% to 60%. It achieves FTE saving of 0.28 daily and Time-Saving of 50% overall.